Follow the safety instructions when using TM31

Discover the Thermomix ® TM31 tutorials

USE THE GREEN SEALING RING ONLY

Learn what you should do to keep your Thermomix ® in a good condition. What’s that to do with “green”? Find out here.

HOT STUFF

There are some rules that are really important when cooking with your Thermomix ®; especially on high temperatures. Want to know all the details? Watch them here. 

HANDLE WITH CARE

Learn what you need to do to carefully and safely use your Thermomix ®, by watching this video. Enjoy watching! 

Order your sealing ring today 

Personal details

If you purchased your TM31 in Australia, please contact directly Thermomix Australia.

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Questions and Answers

Vorwerk does not offer service and support for the TM31 in the USA. The TM31 model was not sold in the USA, so neither service information nor spare parts are available there.
If you need support, please contact the support of the country where you purchased your TM31 or use the contact form.

If you do not yet have a green sealing ring, you can request one from us free of charge. Please fill out the contact form.

Since we do not offer support for the TM31 for customers residing in the USA, this support is provided by Vorwerk International, based in Switzerland/Europe.

Realtime support is therefore not possible.

You can request the green sealing ring free of charge from us. Please fill out the contact form.

Vorwerk does not offer support for the TM31 in the USA. The TM31 model was not sold in the USA, so neither service information nor spare parts are available there.

If you need support, please contact the support of the country where you purchased your TM31 or use the contact form.

To make sure that Thermomix ® TM31 works safely, all appliances with the service number in the range between 124231XX – 143231XX have to be operated only with a green sealing ring. You can find the service number on the type plate on the bottom of the appliance.

If your service number is in this range, we will send you – free of charge – a new green sealing ring. Please fill out the contact form to order the ring.

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